I’ve been thinking quite a bit lately about how the public views real estate professionals as a whole, and there are a few things that I want you to know about me and the way that I conduct my business. I am full time Realtor, and have worked this as my only source of income since 2004. This is my career, and I see myself as a consultant, helping my clients meet their long term real estate and home-owning goals.
The LoCo Real Estate Team Promise to You:
- We won’t ever sugarcoat what is (or isn’t) happening in the local market.
- We will try to be a great resource for local area knowledge.
- We will continue to *always* put our clients needs first, even if it is to the detriment of our own bottom line.
- We will never give you advice on selling or buying without first listening to what your needs, hopes, and dreams are.
- We will stay in communication with you after you purchase your home, both as a resource for contractors/painters/repairmen/etc but also for continued information on the real estate market.
- We will never tell you “it’s a good time to buy” unless we know for a fact it matches with your personal situation.
- We will also never tell you “it’s a good time to sell” unless we know for a fact that it makes sense for your personal situation.
- We will take your phone calls, answer your emails and texts, and always keep you in the loop when we are working towards a sale or purchase.
- We will continue to attend conferences to stay on top of legislative changes that affect homeowners and the real estate market.
- When you ask “how’s the market?” we will give you an honest answer, with the hard data to back it up.
Most important to me at the end of the day is whether I helped my clients accomplish what they set out to do. Were they happy with the outcome, and did I do everything in my power to help them get there? I know not every Realtor uses that as their guiding principle, but they should. If you decide to do business with us, that’s what you will get. I promise.
Cheers,
Heather
(note: I started writing this several months back and sat on it since then. As it is the spring market and thoughts turn to real estate, it seemed like the right time to share. Thanks, as always, for reading and listening. My clients are truly the reason why I choose to do this as my career.)
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That is so great. When I bought the house I currently own (with the bank) almost 8 years ago, the realtor got me in on an ARM with the promise (at least it was honest) “at least you’ll have a nice house to live in for a few years.” But the thing is I was adamant over and over to her about wanting a long-term buy, not just 3 to 5 years. I ended up refinancing several times, and it is still a real challenge to afford. Adamant: utterly unyielding in attitude or opinion in spite of all appeals, urgings, etc.
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That is so great. When I bought the house I currently own (with the bank) almost 8 years ago, the realtor got me in on an ARM with the promise (at least it was honest) “at least you’ll have a nice house to live in for a few years.” But the thing is I was adamant over and over to her about wanting a long-term buy, not just 3 to 5 years. I ended up refinancing several times, and it is still a real challenge to afford. Adamant: utterly unyielding in attitude or opinion in spite of all appeals, urgings, etc.
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I hate to hear that. I’m hoping your next experience is much more positive. 🙂
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Thank you, Heather, for sharing this important piece!
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Heather,
I read every word you wrote, I believe every word you wrote, it is you and how you work. What you can’t say and I can is that you are a wonderful, caring person. You care about our profession and strive to make us all better. I believe your clients are fortunate to work with you.
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Thanks so much for your kind words, Jerry!
~H
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That’s wonderful Heather! I have a similar article that I have in draft mode. I guess it’s taken us both so long because it’s our promise and we want to get it right 😉 You have motivated me to finish mind. Great job!
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I love the way you structured it. I need to update mine, it is blah, blah, blah.
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I’m sure it will – I’ll call you when it is selling/buying time! I am a VIP. Glad when people appreciate that (I thought of that because of a new practitioner in Fairfax is using VIP for us “very important patients or persons). : )
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What everyone should want in their REALTOR(R)! Too many say it; too few deliver it (and I know you do).
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Thanks, Terry! 🙂
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I was trying to read it but once I click on the link, it gives me an error message 🙁
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Goodness, thank you, I think when the new site design launched some of the links got adjusted. The correct link: http://www.locomusings.com/i-promise/
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ok thanks, great article 🙂